Catalent Pharma Solutions CNC Manager (JDE Enterpriseone 9.1 and XE ERP) in Somerset, New Jersey

Job Description

0025596 CNC Manager (JDE Enterpriseone 9.1 and XE ERP) - Somerset, NJ

Position Summary

The CNC Manager will work with the Catalent business community and the IT organization to provide a high availability platform for Catalent Pharma Solutions’ JD Edwards Enterprise Resource Planning environment (XE and 9.1 versions). The resource will lead a team of technical resources to support, maintain, enhance and optimize multiple JDE environments and associated third-party applications. Work with the respective organizational personnel to determine required system resources, hardware, and software necessary to maintain the required environments. Manage all maintenance and update activities in compliance with all Computer Systems Validation and Quality policies and procedures, ethics and security requirements.

The Role

  • CNC manager will manage all application operations for a JDE Enterpriseone 9.1 and XE ERP environments. Ensures acceptable levels of performance, reliability, and availability of these applications and supporting systems. Establishes, monitors, and communicates actual performance results of relevant Service Level Agreements.

  • Manage and Maintain day-to-day system support, database administration, server administration, security management, and package build and deployment activities.

  • Works with third-party partners to optimize system performance and hosting support services including web server management, database monitoring, and database management. Monitors vendor’s adherence to established SLAs. Ensures that required maintenance activities such as environment refreshes, installation of software patches, purging of systems logs, etc. are completed within estimated maintenance windows.

  • Leads Service Recovery Team (SRT) process and performs root cause analysis for system outages and issues

  • Manages the configuration, usage, and update of JD Edwards Security leveraging the AllOut Security tool. Provides reporting on user and system access and security change requests

  • Periodically reviews overall system capacity, capabilities, and architecture to help ensure that the system can adequately accommodate planned growth at established service levels. Works with software vendors to understand current/future version requirements and develops plans to upgrade to ensure continued support

  • Coordinates activities with the Infrastructure team.

  • Perform system performance monitoring, usage tracking analysis, and trending, to understand utilization and ensure that the existing infrastructure is capable of supporting ongoing growth.

  • Communicate and consult with the business users and other application development staff and IT staff in providing bug fixes and enhancements to the existing application.

  • Identify, test and install required system updates.

  • Provide support for interface and integration activities with other systems.

  • Identifies opportunities for process improvement, leveraging Operational Excellence where possible.

  • Product owner for all JDE Configurable Network Computing (CNC) systems and activities.

  • Provides expertise and direction in Technical processes and development including SDLC, CNC, Interface development, data conversions, development tools and techniques

The Candidate

  • 8+ years’ experience in supporting JD Edwards systems and solutions

  • Managed the technical support team for JDE Enterpriseone ERP in a regulated environment or led the technical work stream for a JDE Enterpriseone ERP implementation

  • Good Knowledge of LINUX operating system and Oracle Database is preferred

  • Ability to work UK business hours

About Catalent

Catalent offers rewarding opportunities to further your career! Join the global drug development and delivery leader and help develop some of the nearly 200 products we launch each year or help supply over 7,000 products for patients around the world. Catalent is an exciting and growing international company where our professionals work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market, for the benefit of patients globally.

Catalent. More products. Better treatments. Reliably supplied. ™Visit www.catalent.com/careers to explore career opportunities, or contact us at

+1 877 503 9493.

Catalent is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email along with the job number and title to Jobs@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be routed to a recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.

Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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Catalent offers rewarding opportunities to further your career – join the global drug development and delivery leader! You will help develop some of the nearly 200 products we launch each year or help supply some of the over 7,000 products for patients around the world. Our highly skilled, dedicated global team of over 9,500 is passionate about improving the health of patients by combining their personal expertise with advanced technologies to advance science and supply innovative new products of the highest quality to patients globally.

Why Catalent?

  • Gain unparalleled experience by working on multiple products and technologies – we launch nearly 200 new products for our customers each year.

  • We have 20 global pharmaceutical Product Development teams on five continents, who are, at any given time, working on over 700 new products and hundreds of ongoing clinical trials.

  • Our products include some of the latest life-saving medicines as well as some of the most well-known consumer health brands used by families every day.

  • Catalent’s more than 30 global facilities on 5 continents manufacture over 70 billion doses of over 7,000 important medicines and consumer health products.

  • Nearly 1 in 20 doses of medicines taken around the world has been touched by the Catalent team.

  • We have +1,100 patents on many superior patient-preferred technologies used by all the top pharmaceutical, biologic and consumer health companies.

  • We established the Catalent Applied Drug Delivery Institute to drive collaboration and scientific exchange among industry professionals, academics and partners.

  • Many of our 1,400+ scientists are regularly published in top industry journals and present at top industry conferences to advance knowledge sharing and the development of better life-saving medicines.

Catalent is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email along with the job number and title to Jobs@catalent.com. This option is reserved for individuals who require accommodation due to a disability. Information received will be routed to a recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.